The question we get asked the most is “What is a BT Local Business?” – and we get it, it can be confusing.
In simple terms, we’re experts in helping businesses in your area get the most from BT services. We are a network of independent businesses backed by BT – bringing technology products, services, expertise and local understanding to your doorstep.
BT Local Businesses were created by BT because of customer demand:
“We have some 1.2 million small business customers in the UK and they were telling us that they preferred to deal with other SMEs who understood their needs. We are therefore complementing our existing sales force with a network of partners. Each will exclusively sell the entire BT portfolio backed by a huge resource of expertise, but in an accessible, friendly format which offers business customers a single, local point of contact.”
So you’re a reseller?
Not really – we work on behalf of BT and sell exclusively BT products and services. Your contract will be with BT and your invoices and billing will be directly with BT.
We have exclusive access to all BT systems and customer information – including billing and contract details. We have BT ID cards and have BT employee numbers. We are BT’s primary channel for supporting the SME marketplace.
But I want to deal with BT directly…
Which you are, even when you are working with us.
You are of course always able to contact the BT direct team, but as a customer of a BT Local Business you benefit from an unbeatable combination of local knowledge and support and best in class BT products and services. We are here to provide you with a single point of contact and ongoing local support.
We have a deeper understanding of the opportunities and challenges across the region, and we’re experts in helping businesses in Thames Valley area get the most from BT services.
What types of companies do you work with?
Whether you are a small business looking to keep things simple so that you can concentrate on running your business, or an organisation with a large team or looking to grow, we can help create the right solution for your business needs, whatever your size or requirements
Our unrivalled talent and expertise is based on our team’s many years of collective experience as well as the backing of market leading BT products.
Your business deserves better, which is why when working with BT Local Business Thames Valley, we give you the best of both worlds.